Effective Date: July 2026

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Welcome to the website of Coastline Spine Chiropractic and Rehab. We value your privacy and are committed to protecting the personal information you share with us through our website and online services.

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This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

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Information We Collect

When you visit our website or interact with our Practice, we may collect information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Mailing address

• Date of birth

• Insurance information, if applicable

• Health information you choose to provide through appointment requests or patient intake forms

• Any messages or questions you submit through our website

We may also automatically collect certain technical information, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Date and time of your visit

• Website usage data

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How We Use Your Information

We use the information we collect to:

• Schedule and manage appointments

• Respond to your questions and requests

• Process patient registration and intake forms

• Provide chiropractic and rehabilitation services

• Send appointment confirmations and reminders

• Communicate regarding your care

• Improve our website and patient experience

• Meet legal and regulatory requirements

We do not sell or rent your personal information.

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Online Scheduling, Patient Forms, and Patient Portal

Our Practice uses Jane to provide online appointment scheduling, electronic patient forms, and secure patient portal services.

When you use these services, the information you provide is securely processed through Jane to help us:

• Schedule appointments

• Collect required patient information before your visit

• Maintain your patient record

• Communicate regarding your care

• Provide access to your patient portal, where available

Please note that appointments requested online are not considered confirmed until our office has approved and scheduled them.

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Text Message and Email Communications

If you provide your contact information, we may send you:

• Appointment confirmations

• Appointment reminders

• Schedule changes

• Follow-up communications related to your care

• Administrative notices regarding your appointments

Standard message and data rates may apply to text messages depending on your wireless carrier.

You may opt out of text message reminders at any time by following the instructions included in the message or by contacting our office. Opting out may limit our ability to remind you of upcoming appointments.

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Cookies and Analytics

Our website is hosted on Wix, which may use cookies and similar technologies to help operate the website, enhance your browsing experience, improve website performance, and provide security features.

We may also use website analytics tools to better understand how visitors use our website. These tools may collect information such as pages visited, time spent on the site, browser type, and device information.

You can adjust your browser settings to disable cookies, although some website features may not function properly.

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Third-Party Service Providers

We work with trusted third-party providers that help us operate our Practice and website, including:

• Wix (website hosting and website functionality)

• Jane (online scheduling, patient intake forms, and patient portal)

• Payment processors, if applicable

• Email and text communication providers

• Website analytics providers

These providers receive only the information necessary to perform services on our behalf and are expected to maintain appropriate safeguards for your information.

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HIPAA

As a healthcare provider, Coastline Spine Chiropractic and Rehab protects your protected health information (PHI) in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

This Privacy Policy applies to information collected through our website. It is separate from our Notice of Privacy Practices, which explains how we use and disclose protected health information in connection with providing healthcare services.

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Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. While we strive to protect your information, no method of transmitting information over the internet or storing electronic information is completely secure.

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External Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites.

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Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through the website without appropriate parental involvement.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

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